Terms of Service

Welcome to Cluster! Before you access our services, please read these Terms of Service.

Effective Date: 3/2/2026

These Consumer Terms of Service ("Terms") govern your access to and use of the services provided by Clusterbase Inc. ("Cluster," "we," "us," or "our"), including our AI-powered search platform (the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Using Our Services

Service Description. Our Services enable you to interact with AI-powered search technology. You can submit search queries and prompts (your "Inputs") and receive AI-generated responses and results ("Outputs"). We refer to Inputs and Outputs collectively as "Materials."

Registration and Access. To access certain features of the Services, you must create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure. You are responsible for all activities that occur under your account.

License to Use Services. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal or internal business purposes.

Usage Restrictions. You agree not to:

  • Use the Services to develop any products or services that compete with our Services
  • Reverse engineer, decompile, or disassemble the Services or attempt to discover the source code or underlying algorithms
  • Access the Services through automated or non-human means, whether through a bot, script, or otherwise, except as explicitly permitted
  • Use the Services in any manner that could damage, disable, overburden, or impair our infrastructure
  • Resell, rent, lease, or otherwise commercialize access to the Services

2. Your Materials and Intellectual Property

Ownership of Inputs. As between you and Cluster, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Inputs you submit to the Services.

Ownership of Outputs. Subject to your compliance with these Terms, we assign to you all of our right, title, and interest—if any—in the Outputs you generate using the Services. You acknowledge that due to the nature of AI technology, other users may receive similar or identical Outputs.

License to Use Materials. You grant us a worldwide, non-exclusive, royalty-free license to use your Materials to:

  • Provide, maintain, and improve the Services
  • Train and improve our AI models, unless you opt out of model training through your account settings
  • Comply with applicable laws and enforce our policies, including our Acceptable Use Policy

Cluster's Intellectual Property. The Services, including all software, technology, designs, trademarks, and other intellectual property embodied therein, are owned by Cluster and our licensors. These Terms do not grant you any ownership rights in the Services.

3. Acceptable Use Policy

You must comply with our Acceptable Use Policy, which prohibits using the Services to:

  1. Engage in illegal activity or violate applicable laws, regulations, or third-party rights
  2. Infringe intellectual property rights or misappropriate proprietary information
  3. Generate harmful content, including content that is illegal, defamatory, harassing, or promotes violence
  4. Compromise security by attempting to gain unauthorized access, bypass security measures, or interfere with the Services
  5. Scrape or extract data using automated means, bots, spiders, or data mining tools
  6. Impersonate others or misrepresent your affiliation with any person or entity
  7. Overburden the Services or use the Services in a manner that could damage, disable, or impair our infrastructure
  8. Circumvent usage limits or attempt to access the Services through unauthorized means

We reserve the right to investigate violations, suspend or terminate accounts, and report violations to law enforcement authorities. We may also remove or refuse to display any Materials that violate these Terms or our policies.

4. Privacy

Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Services, you agree to our Privacy Policy.

Important: Due to our privacy-first architecture, if you lose access to your account credentials, we may be unable to recover certain account data. You are responsible for maintaining secure backups of any important information.

5. Disclaimers and Limitations

No Warranties. THE SERVICES, OUTPUTS, AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE AND OUR PROVIDERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

AI Limitations. You acknowledge that AI-generated Outputs may contain inaccuracies, errors, or incomplete information. Outputs may be incorrect, misleading, offensive, or inappropriate despite our safeguards. You should not rely on Outputs for critical decisions involving health, legal, financial, or safety matters without independent professional verification.

Service Availability. We do not warrant that the Services will be uninterrupted, error-free, secure, or that any defects will be corrected. We're continuously working on improvements, but use of the Services is at your sole risk.

6. Limitation of Liability and Indemnification

Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CLUSTER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED DOLLARS ($100).

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH YOUR CLAIM IS BASED AND ARE ESSENTIAL ELEMENTS OF THE AGREEMENT BETWEEN YOU AND CLUSTER.

Indemnification. You agree to indemnify, defend, and hold harmless Cluster and its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising out of: (a) your use of the Services; (b) your Materials; (c) your violation of these Terms; or (d) your violation of any rights of another party.

7. Termination and Suspension

Termination by Us. We may suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms, for legal or regulatory reasons, or to protect the security and integrity of the Services.

Termination by You. You may terminate your account at any time by deleting your account through your account settings or by contacting us at terms@clusterbase.ai.

Effect of Termination. Upon termination, your right to access and use the Services will immediately cease. We will delete your account data within thirty (30) days, except where we are required to retain it for legal or regulatory purposes. Sections 2 (Intellectual Property), 5 (Disclaimers), 6 (Limitation of Liability), 8 (Governing Law), and 9 (Miscellaneous) will survive termination.

8. Governing Law and Dispute Resolution

Governing Law. These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Jurisdiction and Venue. Any disputes arising out of or relating to these Terms will be resolved exclusively in the state or federal courts located in Delaware, and you irrevocably consent to personal jurisdiction and venue in such courts.

Informal Resolution. Before filing any formal legal action, you agree to first attempt to resolve any dispute informally by contacting us at terms@clusterbase.ai.

9. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Cluster regarding the Services and supersede all prior agreements and understandings.

Modifications. We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a revised Effective Date or by sending notice to your email address. Your continued use of the Services after such notice constitutes acceptance of the modified Terms.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.

Assignment. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms at any time without notice or consent.

No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Cluster.

Export Controls. You agree to comply with all applicable export and import control laws and regulations in your use of the Services.

10. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Email: terms@clusterbase.ai
Company Name: Clusterbase Inc.